No Refund Policy
All Sales Are Final
Effective date: August 23, 2026
This No Refund Policy applies to any paid recruiting, sourcing, advertising, consulting, matching, or placement services purchased from Fleet Hire LLC. By paying an invoice, authorizing work, or signing a service agreement, the client acknowledges that Fleet Hire commits time, labor, advertising resources, and recruiter capacity immediately. Accordingly, payments are final and non-refundable once work begins.
When Fees Become Non-Refundable
Fees become non-refundable as soon as Fleet Hire starts any agreed service, including planning, consultation, candidate sourcing, advertising, outreach, screening, qualification review, matching, scheduling, or presenting candidates.
No refund will be issued because a candidate withdraws, declines an offer, fails screening or onboarding, provides inaccurate information, does not report, or leaves a position; a carrier changes or cancels a position, hiring criteria, pay, routes, equipment, or timeline; a client delays or does not use delivered work; market conditions change; or the service does not lead to a hire or retention. Recruiting depends on decisions and actions outside Fleet Hire’s control, and no specific hiring result is guaranteed.
Limited Exceptions and Questions
A refund will be considered only if Fleet Hire cancels a paid service before work begins, a separate signed written agreement expressly provides for a refund, or applicable law requires one. Any approved refund is limited to the unearned portion of the payment. A signed service agreement controls if it conflicts with this page. Nothing in this policy waives rights that cannot legally be waived.
For billing questions, contact Fleet Hire LLC at 708-300-1226 or recruting@fleethirellc.com before initiating a payment dispute.